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Behind The Helpdesk

We get some strange people in this line of work. It can be quite challenging to remain polite and professional to customers. There’s all types: seedy sounding people you really wouldn’t want to meet in real life, lonely people that you can hear pain in their voice and an unwillingness to let you go, eccentrics and rude people. I enjoy my job though, it’s satisfying to solve people’s problems, even when a large number of people won’t thank you for it. The domain names that people enquire about are pretty hilarious too, I once dealt with a business calling themselves Fix Ur Computer Kwik IT.

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